Safety & Restrictions:

We require all customers to sign a Delivery Release Authorization Form prior to making deliveries.

Due to the high probability of getting stuck or doing damage to the lawn, buried utilities, curbs, or sidewalks, our delivery trucks are not allowed to drive onto the grass or dirt, or over curbs or sidewalks. Our trucks are very heavy and will not drive on a driveway unless authorized by the property owner or contractor.

Due to safety reasons, our conveyor trucks and knuckle boom cranes are not allowed to operate within 10’ of power lines or tree branches.

The customer is responsible to make sure there is sufficient room for the truck to park, maneuver, and make the delivery and that there are no overhead wires or branches that will interfere with making the delivery. The customer is responsible to make sure the 35’ conveyor or 50’ knuckle boom can reach the roof without driving over a curb, sidewalk, or grass or damaging the driveway and that we have a Release Form signed by the property owner or contractor.

For safety reasons, we cannot rooftop 4’x8’ or 4’x4’ insulation, TPO, PVC, or EPDM rolls with the conveyor belt. We cannot lift or move people, equipment, or gas cylinders with the forklift, conveyor, or knuckle boom.

Due to the City of Chicago’s restrictions, we cannot deliver with a crane within the city limits of Chicago; however, we can deliver using a conveyor in many situations.

If the driver determines it is not possible or safe to make a rooftop delivery, the material will need to be set on the ground or rescheduled. If rescheduled, there will be an additional delivery charge. Our drivers will not perform anything that they feel would be dangerous or unsafe.

The roofer needs to assist the driver on deliveries by providing someone to help take material from the edge of the truck, help load the conveyor on larger orders, sling pallets, set pallet forks, or unload the material onto the roof. Our employees will not get onto the roof to help unload.

Scheduling:

Our delivery trucks are loaded in the afternoon prior to the day of delivery. Orders must be placed with our office by 2 pm to get loaded on trucks leaving out the next morning, as long as there is an opening on the schedule. Orders placed later than 2 pm will be scheduled to be loaded the next day when a truck returns from its morning deliveries if there is room on the schedule.

We try to allow for more than sufficient driving and unloading time for each delivery. If the driver is delayed by traffic, a previous delivery, or other issue and is going to be more than 30 minutes late arriving at the delivery, the driver or our sales representative will call the customer to notify them of the driver’s ETA.

The customer needs to be at the delivery site at the scheduled delivery time and ready to receive the delivery. The driver or sales representative will attempt to call the customer if the customer is not at the delivery site by the scheduled time. The driver will wait up to 30 minutes beyond the scheduled delivery time for a customer to arrive before moving on to (s)he next delivery.

Be sure to call your sales representative to make any changes in items to be delivered, delivery times, or addresses.

Damages, Shortages, & Returns:

There needs to be notations made on the invoice at the time of delivery if there are any items damaged, shorted, or returned. If damages, shortages, or returns are not notated at the time of delivery there will not be any credits issued without the manager’s approval.

Any items later returned by the customer must be accompanied by the sales invoice and may incur a 25% return charge.

There will be additional delivery and mileage charges if we are asked to pick up extra material from a job site.

Release & Indemnity Agreement:

This agreement made this __________ day of _________________, 2022 between Rays Roofing Supply (herein after referred to as “The Building Materials Supplier”) and __________________________________________ (herein after referred to as “The Contractor”).

Whereas, The Contractor seeks to purchase building materials from The Building Supplier; and 

Whereas, The Contractor seeks to have The Building Materials Supplier deliver said building materials directly to the property address designated by The Contractor; and,

Whereas, The Contractor acknowledges that the delivery of building materials to a specified property creates certain risks of damage to persons or property;

Now, therefore, in consideration of the mutual promises contained in this Agreement as well as other good and valuable consideration, receipt of which is acknowledged by the parties, the parties agree to the following:

1. The Building Materials Supplier agrees to deliver said building materials directly to the specified property address to be designated by The Contractor so long as said delivery does not violate any state or local building codes.

2. The Contractor hereby releases, waives, discharges, and covenants not to sue The Building Materials Supplier for any and all damages or injury of any kind or nature whatever, including death resulting therefrom, to all persons, whether employees of The Contractor or otherwise, and to all property caused by, resulting from arising out of, or occurring in connection with the delivery of building materials as provided for in this agreement.

3. The Contractor hereby assumes entire responsibility and liability for any and all damage or injury of any kind or nature whatever, including death resulting therefrom, to all persons, whether employees of The Contractor or otherwise, and to all property caused by, resulting from arising out of, or occurring in connection with the delivery of building materials as provided for in this agreement; and if any person shall make a claim for any damage or injury, including death resulting therefrom, as hereinabove described, whether such claim may be based upon either of the parties’ alleged active or passive negligence or participation in the wrong or upon any alleged breach of any statutory duty or obligation on the part of either of the parties, The Contractor agrees to indemnify and save harmless The Building Materials Supplier, its agents, servants, and employees from and against any and all loss, expense, damage or injury that The Building Materials Supplier may sustain as a result of any such claims and The Contractor agrees to assume, on behalf of The Building Materials Supplier, the defense of any action at law or in equity, which may be brought against The Building Materials Supplier upon such claim and to pay on behalf of The Building Materials Supplier, upon its demand, the amount of any judgement that may be entered against The Building Materials Supplier in any action.

ALL OF WHICH IS SO AGREED BY THE PARTIES ON THE DATE SIGNED and SUBMITTED ELECTRONICALLY.